When it comes to cancelled and missed appointments, some practice managers prefer to have them displayed in the appointment book while others like to keep it clean by hiding them.
Universal Office provides the option to do both. It’s really easy to show or hide missed and cancelled appointments using the toggle button available right in the Appointment Book.
By default, the option is set to show cancelled and missed appointments but that’s easy to change.
To get started, open the Appointment Book.
- Click the [Hide cancelled/missed appointments] button on the toolbar.
- All missed or cancelled appointments are now hidden.
- Click [Show all appointments] button on the toolbar.
- All missed and cancelled appointments are now visible.
Tip: The same button performs both actions. You can find out which action the button will perform by hovering your cursor over the button to reveal the tooltip.
For additional information about this feature and to learn how to change appointment status, see the Check-in and Modify Appointment Status article.