Training Videos

In this video, you will learn three simple ways to navigate through the patient manager in Universal Office – helping you organize patient records and find information easily.

Appointment-scheduling is one of the most frequently performed tasks for every practice management. Because at healthcare practices, patient visits start with appointments. In this video, you will learn the three ways to schedule appointments in Universal Office. To start, make sure the appointment book is displayed.

Sometimes the most basic tasks are the most important, which is why this video will walk you through the steps for completing your most frequent cash-based transactions – including patient check-ins, payment collections and issuing receipts. Follow along to learn how to check in a patient visit, add charges, record payments and finally, issue a paid invoice receipt – all within the Appointment Book.

Submitting a claim to an eClaims participating insurer via TELUS Health eClaims can be done in three easy steps! Watch as we guide you through this simple process available through Universal Office’s user-friendly interface.

The injury codes from the ICD-10-CA library must be included in OCF-3, OCF-18, OCF-21, and OCF-23. This is an easy task in Universal Office. In this video, we will walk you through the simple process.