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Universal Office database is Suspected

December 29, 2015 by Tech Support

  1. Home
  2. Troubleshooting

In this article:

  • Symptoms
  • Resolution

Note: This article is intended for advanced users.

Symptoms

You cannot access Universal Office. When you access Microsoft SQL Server Management Studio it is reporting that UniversalCPR database is Suspected.

Resolution

To restore the database, open Microsoft SQL Server Management Studio and execute the following Store Procedures:

  • EXEC sp_resetstatus ”;
  • ALTER DATABASE SET EMERGENCY
  • DBCC checkdb (”) note: [check that no errors listed in results pane]
  • ALTER DATABASE SET SINGLE_USER WITH ROLLBACK IMMEDIATE
  • DBCC CheckDB (”, REPAIR_ALLOW_DATA_LOSS)
  • ALTER DATABASE dbname SET MULTI_USER

You can also access the following link for instructions to recover the database:
http://www.sql-server-performance.com/2012/recovery-sql-server-suspect-mode/

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